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Practice guide 67: evidence of identity

Practice guide 67: evidence of identity

5. Confirmation of identity

5. Confirmation of identity

5.1 How to provide confirmation of identity

When making an application using our digital services, you will be prompted, when required, to input confirmation of identity evidence which will populate the application summary document.

If lodging a first registration, this information should be provided by completing the first box in panel 15(2) of form FR1). See Appendix: examples of completed identity panels.

If there is insufficient room in the panel, use form CS or include the information in a covering letter.

5.2 Discharges in paper form DS1 or releases in form DS3

We do not require confirmation of identity where a discharge is sent to HM Land Registry electronically, that is by EDs or e-DS1s.

Confirmation of identity for the lender is only required for discharges in paper form DS1 or DS3.

Conveyancers have stated that they do not usually act for a discharging lender when, for example, they act for a transferor on a sale. HM Land Registry’s view though is that as they are redeeming the transferor’s mortgage, are in touch with the lender, and are willing to transfer the redemption moneys to them, they must be satisfied that they are dealing with the right person and ought to be able to confirm to HM Land Registry or to a buyer’s conveyancer that they are satisfied that sufficient steps have been taken to verify the lender’s identity. If they are not willing to do this, we will require an ID form in respect of that lender.

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