Bind It Cleaning
Cleaners trained and certified by Homebinding, for your own home or for the places you let. Checked, insured, rated by the people who paid them, booked in a minute and paid on completion. No agency in the middle taking a third of what the cleaner earns.
The clean is the review. Treat it like the product, not the afterthought.
A guest leaves at ten and another arrives at four. In those six hours somebody has to strip and remake every bed, turn round the bathrooms and the kitchen, check that nothing is broken, replace what has run out and be certain the place is right, and they have to do it whether or not the host is in the country. That job is the difference between a five and a three, and at the moment it is arranged by text message and hope.
Bind It is that job done properly: a person who has been checked and trained to a written standard, a job raised automatically the moment a booking is confirmed, a checklist they work through with photographs at the end, the linen ordered in the same movement, and anything broken turned into a maintenance job instead of a sentence in a review. The host sees it happen. The guest never has to think about it.
Your own home, or the ones you let
Most cleaning is domestic. Somebody who works, or has children, or is getting older, or is simply out of hours in the week. That is the everyday work, and it is the work that a good cleaner builds a living on. The holiday let changeover sits on top of it: harder, faster, and worth more, which is why the course covers it properly.
A regular clean at home
The same person, the same day each week or fortnight, keys held properly or a code on the door. You approve them once and it runs. If they are ill or on holiday the cover is arranged for you by somebody who has passed the same assessment, not by you at nine at night.
A one off deep clean
Spring, before Christmas, before the family arrive, or the day you finally admit the oven needs somebody else. Priced by the room and the hours, not by a guess on the telephone.
Moving in or moving out
The end of tenancy clean a landlord will actually accept, against the check in inventory, with photographs at the end so a deposit argument has evidence on your side. Or the other way round: the house cleaned before your furniture goes in, while it is still empty and easy.
After the builders
Plaster dust gets into everything and ordinary cleaning spreads it. This is a different job with different kit, done in two passes, and it is the difference between moving into a finished house and living in a fog for a month.
The holiday let changeover
Six hours between one guest leaving and the next arriving, the beds stripped and remade, the linen turned round and anything broken reported before it becomes a review. Raised automatically from the booking.
Offices, lets and communal areas
Blocks of flats, the common parts a managing agent is responsible for, small offices and workshops. Scheduled, signed off with photographs, and invoiced monthly on one bill.
What it costs
| Regular domestic clean | £22 an hour, minimum two hours |
|---|---|
| One off or deep clean | £26 an hour, quoted by the room |
| End of tenancy | Quoted on the property, with the photographs included |
| After builders | £30 an hour, two passes |
| Holiday let changeover | £22 an hour, linen priced separately |
| Homebinding's share | 8 per cent of the job |
These are the current settings and every one of them is changed in the back end. They are not a quotation.
Why this is not an agency
A domestic cleaning agency typically keeps between a quarter and a half of what you pay and the cleaner sees the rest. Homebinding takes 8 per cent to run the booking, the payment and the cover, and the cleaner keeps the remainder.
That is the whole argument, and it works in both directions: the cleaner earns properly, so the good ones stay, so your house is cleaned by the same person for years rather than a different stranger every month.
Every cleaner on Homebinding is checked for identity, right to work, public liability insurance and, because they enter homes alone, a DBS check.
Bind It Certified: the course
There is no qualification for holiday let changeovers, so Homebinding wrote one. It is short on purpose: a working cleaner cannot take a week off to sit in a classroom. Six modules online, one practical assessment in a real property, and a certificate that carries a number and an expiry.
1. The changeover
The order of work that gets a whole property done inside the window: what is started first because it needs time, what is left until last because it marks, and how two people split a property without crossing each other.
2. Bathrooms and kitchens
The two rooms a guest photographs when they complain. Limescale, grout, extractors, the underside of things, the inside of the appliances, and the difference between a changeover clean and a deep clean so that the deep clean is booked when it is actually needed.
3. Linen and the bed
Handling, storage and counting, why linen is bagged and sealed at the property, the made bed as the guest sees it in the photographs, and the stock levels that mean a changeover is never waiting on a wash.
4. Safety and the law
Chemicals and what must not be mixed, protective equipment, lifting, electrical and gas items that are reported rather than touched, fire doors and escape routes left as they were found, and what a cleaner does if a smoke alarm is silent.
5. Keys, access and the guest's property
Key safes and codes, arriving at an occupied property, what is done with belongings that are left behind, and the rule that nothing is opened, moved or photographed beyond the job.
6. Reporting
What counts as a fault, what counts as wear, how to photograph damage so a host can act on it, and how to close a job so that the record shows the property was right when it was handed over.
The assessment
A supervised changeover in a real property, marked against the same checklist the job uses. Pass and the certificate is issued with a number that appears on the cleaner's profile and beside their name on every listing they service. Fail and the assessment is retaken at no cost.
The certificate runs for two years and is reassessed. It is withdrawn if the rating falls below the standard, and reinstated on reassessment.
What it costs and what it pays
| The course and the first assessment | £95 |
|---|---|
| Reassessment at two years | £45 |
| Changeover rate, paid by the host | £22 an hour |
| Homebinding's share of the job | 8% |
| Paid to the cleaner | On completion, not on the guest's checkout |
These are the current settings and every one of them is changed in the back end. They are not a quotation.
The job raises itself
From the booking
A confirmed booking creates the changeover job for the morning the guest leaves and the linen order alongside it, sized to the beds and bathrooms the property actually has. A cancelled booking cancels them both. Nobody has to remember.
Offered, not assigned
The job goes to the certified cleaners who work in that place, in rating order. The first to accept holds it. If nobody accepts inside the window the host is told while there is still time to do something about it, rather than on the day.
Worked from the checklist
The cleaner opens the job on their phone and works the property room by room. Photographs at the end of each zone. The job cannot be closed with a room unticked, and the host sees the photographs, not a text saying done.
Faults become work, not reviews
Anything broken is raised as a maintenance job from inside the clean, with the photograph attached, and goes to the trade rather than into the next guest's stay. The guest desk does the same thing from the guest's side while they are still there.
What the host sees
One screen for every property: the changeovers due, who accepted each one, what was photographed, what was reported, what it cost and what is still open. One invoice a month covering the cleans and the linen, whoever did them.
Linen ordered with the job, not separately
Every property on Homebinding knows how many beds it has and what size they are, because the listing says so. So the linen order does not need to be typed: the changeover job carries the count with it, the linen company delivers to the property or to the cleaner ahead of the changeover, and the used set goes back on the same run.
Homebinding does not own laundries. It connects the ones that already serve each area and holds the standard they work to: the set contents, the delivery window, the replacement rate for stained and damaged pieces, and the stock held per property so that a changeover is never waiting on a wash. A linen company that meets it appears on the properties in its area and is rated by the hosts who use it, the same as everybody else.
Linen companies are listed here once they have applied and been checked. No company is named on this page until it has.
The standard set
| Per double bed | Fitted sheet, duvet cover, 4 pillowcases |
|---|---|
| Per single bed | Fitted sheet, duvet cover, 2 pillowcases |
| Per guest | Bath sheet, hand towel, face cloth |
| Per bathroom | Bath mat |
| Per property | Tea towels, oven cloth |
| Stock held | Three sets per bed |
| Delivered | Before the changeover, not on it |
The set is a setting. A host who wants their own linen turns the order off and keeps the wash.
